Careers

 

We are always on the lookout for exceptional talent to join our growing Lovaan team based in Melbourne, Australia. 

If you would like to apply for an advertised role, or, think you would make a great addition to our team in a role we aren’t currently advertising for, please drop us an email at careers@lovaanstudios.com

Please attach a copy of your CV, and let us know a bit about you and what you are proud to have achieved in previous roles. 

 

Planning and Operations Manager

Three days per week | Contract basis
Reporting to the Founder & Creative Director | Working closely with finance

Lovaan is seeking a commercially minded, hands-on Planning and Operations Manager to bring structure, coordination and clear priorities to our growing womenswear business.

Working across production, wholesale, e-commerce, customer experience and marketing, you will translate business priorities into practical plans, support the team and keep delivery on track. This role suits someone who enjoys planning ahead while staying close to the detail of running a small business.

Team structure

Direct reports include:

  • Customer care and experience team.

  • Wholesale planning and operations role.

The Production function and Marketing function will have dotted-line reporting into this position for operational planning, trade performance, budgets and delivery. 

Key responsibilities

Planning and team leadership

  • Own the master critical path across the business, identifying delays early and keeping key deadlines on track.

  • Build and maintain collection and annual business calendars, aligning production, deliveries, launches, campaigns and events.

  • Translate priorities agreed with the Founder & Creative Director into quarterly and monthly action plans, with clear ownership and measurable outcomes.

  • Manage and support direct reports through regular check-ins, clear priorities and workload planning.

  • Coordinate priorities across production and marketing, ensuring each team member remains accountable for delivery within their area.

  • Establish clear escalation processes so urgent issues and decisions are managed effectively throughout the week.

Operations and delivery

  • Oversee day-to-day operational coordination, resolving issues and improving communication between teams.

  • Oversee wholesale order delivery, working with production, accounts and warehouse partners to meet customer requirements and deadlines.

  • Coordinate Australian and US distribution centres, overseeing stock movements, fulfilment priorities and operational issues.

  • Work closely with the Production Lead to align stock readiness and delivery dates with wholesale commitments and DTC activity.

  • Oversee customer care and experience, ensuring service standards are maintained and customer feedback informs trading and operational decisions.

  • Improve systems and processes to support an efficient, well-organised business.

Trade planning and marketing performance

  • Lead weekly trade reviews across DTC and wholesale, monitoring sales against targets, stock availability, margins and upcoming opportunities.

  • Work with marketing, wholesale and finance to turn trading insights into clear actions that support sales and profitability.

  • Oversee the marketing trade calendar, ensuring campaigns and promotional activity align with stock, sales priorities and delivery dates.

  • Review marketing performance with the Marketing Lead, agreeing actions to improve results and holding activity accountable to commercial targets.

  • Oversee marketing budgets and spend within agreed limits, working closely with finance and escalating additional investment for approval.

  • Coordinate promotional timing, stock readiness, pricing approvals and deadlines, with marketing responsible for campaign execution.

Financial coordination and reporting

  • Work closely with finance to align operational and trading plans with budgets, cash flow and forecasts.

  • Flag commercial risks, changes in delivery and spending requirements early.

  • Provide a concise weekly update to the Founder & Creative Director covering performance, progress, risks, upcoming deadlines and decisions required.

  • Recommend practical improvements to efficiency, customer experience and commercial performance.

About you

  • 5+ Years experience in planning, merchandising or operations within a fashion business.

  • Experience managing people and coordinating teams and external partners.

  • A strong understanding of the collection lifecycle, wholesale delivery and e-commerce operations.

  • Commercial confidence working with sales, stock, margins, marketing performance, budgets and forecasts.

  • Excellent organisation and follow-through, with the ability to manage competing priorities.

  • A clear, collaborative communication style and confidence holding others accountable.

  • Comfortable working independently and moving between forward planning and practical problem-solving.

  • Experience with international fulfilment or US distribution would be an advantage.