Orders & shipping

Orders & Shipping

 

Australian orders

We offer free standard shipping on all orders over $300.

AUSTRALIA

Please allow an extra 3-5 days if you are located in a rural area.

 

Chosen sender

Our chosen sender, Sendle, is 100% carbon neutral and is a B-Corp-certified company.

 

International orders

We are currently offering international shipping to NZ, UK & US. International shipping price is calculated in the checkout. Customer will be required to cover any local fees or taxes that may apply. 

 

Processing

Orders received during our standard business hours (AEST) are processed for shipment within 24 hours. We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been confirmed.

 

Tracking

You will receive tracking updates from Sendle to your provided email address on the status of your order.

 

Item availability

Occasionally, stock levels are not up-to-date in our online store, which means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare, however, if this occurs to an item in your order, we will contact you by email as soon as possible and offer a suitable replacement or a full refund.