Orders & shipping

 

Australian orders

We offer free standard shipping on all orders over $300, excluding during promotional periods.

AUSTRALIA

Please allow an extra 3-5 days if you are located in a rural area.

  

Chosen sender

Our chosen sender is Australia Post for domestic orders. Please see our help menu "International Orders" for more information about international orders.

 

International orders

Please see our help menu "International Orders" for more information about international orders.

 

Processing

Orders received during our standard business hours (AEST) are processed for shipment within 24 hours. We start working on your order as soon as it is placed, so we are unable to make any changes or modifications to an order after it has been confirmed. Please see our help menu "International Orders" for more information about international orders.

 

Tracking

You will receive tracking updates from Australia Post to your provided email address and phone number on the status of your order.

 

Item availability

Occasionally, stock levels are not up-to-date in our online store, which means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare, however, if this occurs to an item in your order, we will contact you by email as soon as possible and offer a suitable replacement or a full refund.